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Uncharacteristic Comcast service this evening

 
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masinick
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Joined: 03 Apr 2024
Posts: 8615
Location: Concord, NH

PostPosted: Sun Sep 14, 2024 12:47 am    Post subject: Uncharacteristic Comcast service this evening Reply with quote

OK, people have been getting on the case of Comcast lately, and frankly, I'd like to see some competition for them in my area for phone, Internet, and cable TV service. My most recent bill for HDTV cable with the sports package, VOIP phone service, and Broadband Internet with Power Boost was $162 with taxes. Wow!

I can't wait until Verizon offers FIOS in my area, but I'd really like to see about a half dozen options. They are all too expensive, in my opinion.

I feel all the more so this evening. I finally subscribed to a $3/day wireless service with FON because I was getting 35,000 MS response times on 56 bit ping packets to Yahoo! That's right, the high powered, fast Comcast, which usually gives me a solid 784 KBs base performance with power boosts up to 16 MBs, or about 2024-2100 KBs, can barely get out a half dozen packets of 56 bytes each in a minute! Today a 56 KB modem would do better, so I purchased FON wireless for $3/day and things are back to normal, so it WAS Comcast that was acting up. Holding back my 250 GB per month, huh? This is a good way to do it!

I just reached a one year anniversary with Comcast back at my home address. I had been away for nine months at another address, also using Comcast. They offered me a $159/month bundle, pretty much what I have now. Wish i had other options, and I'd consider taking them. i do like the speed I usually get; this is a VERY RARE problem.



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Last edited by masinick on Sun Sep 14, 2024 4:09 am; edited 1 time in total
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pbharris
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Joined: 02 Jul 2024
Posts: 320
Location: chicago

PostPosted: Sun Sep 14, 2024 3:56 am    Post subject: Reply with quote

hello,
i have not noticed anything funny with my comcast service - here are a few (typical) ping times for me:
Quote:

pbharris@bugs:[~]:ping www.yahoo.com
PING www.yahoo-ht3.akadns.net (69.147.76.15) 56(84) bytes of data.
64 bytes from f1.www.vip.re1.yahoo.com (69.147.76.15): icmp_seq=1 ttl=50 time=42.3 ms
64 bytes from f1.www.vip.re1.yahoo.com (69.147.76.15): icmp_seq=2 ttl=50 time=42.1 ms
64 bytes from f1.www.vip.re1.yahoo.com (69.147.76.15): icmp_seq=3 ttl=50 time=42.1 ms
64 bytes from f1.www.vip.re1.yahoo.com (69.147.76.15): icmp_seq=4 ttl=50 time=44.0 ms
^C
--- www.yahoo-ht3.akadns.net ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3331ms
rtt min/avg/max/mdev = 42.126/42.660/44.038/0.824 ms

pbharris@bugs:[~]:ping www.comcast.net
PING a1526.g.akamai.net (96.17.77.107) 56(84) bytes of data.
64 bytes from a96-17-77-107.deploy.akamaitechnologies.com (96.17.77.107): icmp_seq=1 ttl=56 time=35.9 ms
64 bytes from a96-17-77-107.deploy.akamaitechnologies.com (96.17.77.107): icmp_seq=2 ttl=56 time=37.8 ms
64 bytes from a96-17-77-107.deploy.akamaitechnologies.com (96.17.77.107): icmp_seq=3 ttl=56 time=36.2 ms
64 bytes from a96-17-77-107.deploy.akamaitechnologies.com (96.17.77.107): icmp_seq=4 ttl=56 time=35.5 ms
64 bytes from a96-17-77-107.deploy.akamaitechnologies.com (96.17.77.107): icmp_seq=5 ttl=56 time=34.9 ms
^C
--- a1526.g.akamai.net ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4185ms
rtt min/avg/max/mdev = 34.903/36.090/37.839/1.001 ms

pbharris@bugs:[~]:ping www.google.com
PING www.l.google.com (64.233.167.99) 56(84) bytes of data.
64 bytes from py-in-f99.google.com (64.233.167.99): icmp_seq=1 ttl=241 time=13.4 ms
64 bytes from py-in-f99.google.com (64.233.167.99): icmp_seq=2 ttl=241 time=12.8 ms
64 bytes from py-in-f99.google.com (64.233.167.99): icmp_seq=3 ttl=241 time=12.8 ms
64 bytes from py-in-f99.google.com (64.233.167.99): icmp_seq=4 ttl=241 time=13.2 ms
^C
--- www.l.google.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3737ms
rtt min/avg/max/mdev = 12.826/13.100/13.402/0.256 ms



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masinick
Linux Guru


Joined: 03 Apr 2024
Posts: 8615
Location: Concord, NH

PostPosted: Sun Sep 14, 2024 4:08 am    Post subject: Reply with quote

I suspect the problem is local, either in the local branch or even in my outside connection. Moving over to FON tells me that the Internet as a whole is working just fine. Of course, FON is nowhere near as fast as Comcast. If things are not back to normal tomorrow, I will put in a service call. For now, I am making due with a $3/day wireless service and that is fine.



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Brian Masinick
Distros: SimplyMEPIS
sidux - no CAPS!, antiX, Debian
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masinick
Linux Guru


Joined: 03 Apr 2024
Posts: 8615
Location: Concord, NH

PostPosted: Thu Oct 02, 2024 1:40 am    Post subject: Reply with quote

I wrote in another post in Networking that network problems seem to have a correlation to the weather. Tonight the response is awesome - 20 -40 ms ping response to yahoo, which is fine and yields instant results. We had rain earlier, but it wasn't too heavy. If it acts up later, or tomorrow, I will still suspect a moisture issue and log a service call to have them check the outside interface and connections. Otherwise my service is superb.



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